1. Introduction

Thank you for shopping with FORCANADAGOOSE. This document outlines the refund terms applicable to purchases made through our website, forcanadagoose.com. Please review these terms carefully before initiating a return or refund request.

2. Eligibility for Refunds

Refunds are subject to approval based on the following conditions:

1. The item must be unused and in the same condition that you received it.
2. The item must be in the original packaging.
3. A receipt or proof of purchase is required to process your refund.
4. Items on sale cannot be refunded.

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team at [email protected] to request a refund.
2. Include your order number and a description of the reason for the refund request.
3. Our team will review your request and inform you of the approval or rejection of your refund.

4. Refund Method

If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.

5. Exchanges

If you need to exchange an item for the same product or a different size, please follow the same process outlined in the refund process section.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please consider using a trackable shipping service or purchasing shipping insurance when returning items.

7. Contact Us

If you have any questions about our refund terms, please contact us at [email protected].